Quality Systems Consulting

DES has the experience and background to provide assistance for performance improvement and quality assurance.

Training:   Personnel instruction in principles and practices of operations improvement process.

Procedure Development:   Structure and formulation techniques for operating procedures and their application.

Auditing services:   Facility and Procedure audits to validate compliance with standards and approval reports.

ISO 9000:   Practical application and use of the international quality assurance standard to increase efficiency and effectiveness.

Team Development: Facilitator fundamentals and instruction of the use of tools and techniques to effectively structure employee teams.

Total Quality Management:  Consulting services and training for the fundamentals of quality improvement, customer satisfaction, employee involvement, and measurement systems.